|More from: | Bleeping Computer ||
Over the weekend, Microsoft announced that starting on July 1st 2018 they are no longer offering support for Windows 7, Windows 8, Windows 8.1, and a wide variety of older applications in the Microsoft Community forums. This does not mean that volunteers will not be able to answer questions, only that Microsoft staff themselves will no longer respond to them.
The announcement posted to the Microsoft Community forums states:
Effective July 2018, the Microsoft Community forums listed
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Bleeping Computer® is a technical support site and a self-education tool for the novice user to learn basic concepts about Computer Technology. Our focus is to allow the novice computer user to be able to have a place that they can come and discuss computer/technology problems with their peers and at the same time have a rich resource in which to learn the "basics" about computers and technology.
We have found, with our extensive experience in helping users, whether they be family, friends, coworkers, or clients, that most technical support problems lie not with the computer, but with the fact that the user does not know the "basic concepts" that underlie all issues of computing. These concepts include hardware, files and folders, operating systems, Internet, and applications.