Flow-based organizational design accelerates digital transformation

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Video: Digital transformation explained

“We see in order to move; we move in order to see.”

— — William Gibson

Movement is the ultimate status symbol.

I argue that movement is closely related to success, well being and even life itself but that most every day experiences take people out of their flow and bring them to a standstill (e.g., retail check-out and hospitality check-in lines, medical waiting rooms, highway toll booths, etc.). This enables the provider to “serve”

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