IDG Contributor Network: Are you seeing what I’m seeing?

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Enterprises are investing in their networks at an accelerating rate. As legacy IT on-premises infrastructure gives way to hybrid cloud and virtualized environments, and an escalating data tsunami drives data center expansions, increasing investments of time and money are raising the stakes ever higher. Unfortunately, end users’ expectations for service are growing as well, piling additional demands onto network operators and engineers who are already wrestling with network migration challenges.

Yet despite the fact that the enterprise networking environment is rapidly changing, IT support teams are still using the same network performance metrics to monitor their networks and evaluate whether or not service delivery is up to par. The problem is that they’re using a one-dimensional tool to measure a

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