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HSBC, Santander Consumr Finance and RBS have joined a £10 million funding round in Vizolution, a UK-based software-as-a-service company that helps institutions replace face-to-face interactions with remote channels.
Used by 30 global enterprises from the financial services, telecoms and utilities industries – including HSBC, Santander, and RBS – Vizolution claims to deliver over 40% increase in sales conversions, 50% reduction in transaction times, and high levels of consumer satisfaction by replicating a customer-centered human approach through digital channels.
Ian McLaughlin, managing director of home buying and ownership at RBS says: “We have been clients of Vizolution for over five years and are excited about deepening our relationship as shareholders. Last year, Vizolution technology enabled us to introduce the UK’s first ever completely
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