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Its systems cannot afford to fail in the sky, but Singapore Airlines wants its employees on the ground to know they do not always need to succeed when it comes to digital innovation.
Through its digital innovation lab, the airline carrier aims to provide a platform on which anyone can try out new ideas, and fail, without any fear their role in the company could be negatively impacted, according to George Wang, senior vice president of IT at Singapore Airlines (SIA).
Wang said in an interview with ZDNet: “There needs to be a place where you can fail and there’s no implication to your career. [The innovation lab] is a safety net. Anyone in the company can take a day
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