​02 data network outage: Software problem to blame says operator

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A data network outage that has left O2 customers unable to use mobile data is the result of a ‘global software issue’ according to the operator.

O2 is the second largest mobile operator in the UK; the company says it has around 32 million connections to its network and also hosts virtual network operators, such as Sky Mobile, Lyca Mobile and giffgaff.

O2 said it is aware that customers are unable to use data this morning. It also said that the issue could be causing “intermittent problems” when customers make voice calls too.

“One of our third party suppliers has identified a global software issue in their system which has impacted us,” it said. “We believe other mobile operators around


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