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Starting in late January, Windows 10 users began reporting that when they tried to perform an update, Windows would state that it could not connect to the Windows Update service. At the time, Microsoft did not disclose the cause of the issue, but as users could fix the problem by changing their DNS servers, it was widely thought to be a DNS problem.
Even after Microsoft stated the problem was fixed, users continued to have problems performing Windows Update unless they switched to a different DNS service provider such as Google or Cloudflare. This issue appeared to predominantly affect users of Comcast in the U.S.A. and BT in the U.K., but users all over the world continued to have
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